Exchange Policy
Hassle-Free Size & Design Swaps
We understand that getting the perfect ring size or finding the ideal choker design is essential for your special occasion. If your jewellery piece requires a size or design swap, ZewarBazaar offers a seamless 14-day exchange service.
Free Ring & Bangle Size Exchange
If your finger ring or 22K gold plated bangle size does not fit comfortably:
- Zero Exchange Fee: Size replacements incur zero exchange fees.
- Free Shipping on Swaps: ZewarBazaar covers the courier dispatch charge for the replacement size.
Design & Color Swaps
You may exchange any item for a different design or colorway of equal or higher value. If exchanging for a higher-priced set, the remaining balance can be settled via Cash on Delivery (COD) or online transfer.
Doorstep Exchange Instructions
- Contact Concierge: Message our WhatsApp line at +92 311 5904288 with your Order ID and desired replacement size.
- Doorstep Swap Service: In major cities, our courier rider delivers your replacement parcel and collects the previous item simultaneously.
- Verification: Exchanged items must be unworn and in original velvet box packaging.